...service support
Fords Packaging Systems worldwide service infrastructure is coordinated from Bedford's operations centre and can resolve technical issues, provide quick access to information and deliver vital spares, products and services when and where they are needed.
Fords have a highly skilled factory trained group of service professionals which can offer a wide range of services including emergency breakdown call out, routine maintenace programs for optimum performance and reliability, and of course installation and commmissioning of all our manufactured products to facilitate productions start-up without undue losses in efficiency and optimum performance.
As a result Fords customers can be assured that our dedicated and experienced Customer Service team will provide prompt and professional advice 24 hours a day.
Contact our Service Team
Office Hours 8:00 to 16:30 Monday to Thursday, 8:00 to 16:00 Friday
Office Fax: +44 (0) 1234 853040
Office E-mail: service@fords-packsys.co.uk
Darryl Swaithes
Service Managerp:+44 (0) 1234 846634
m:+44 (0) 7788 574303
e: darryl.swaithes@fords-packsys.co.uk
Joe Cusano
Customer Services Directorp: +44 (0) 1234 846603
m: +44 (0) 7774679962
e: joe.cusano@fords-packsys.co.uk
Electrical/Software Support
p: +44 (0) 1234 846 600m: +44 (0) 7786 177 119
e: service@fords-packsys.co.uk
Contact our Service Technicians Direct
Neil Allen
Senior Service Technician - Fords Productsm: +44 (0) 7831377341
Larry Paine
Service Technician - Fords Productsm: +44 (0) 7796442302
Jens Schmieding
Senior Service Technician - Fords Productsm: +44 (0) 7795623054
Gary Owen
Service Technician - Fords Productsm: +44 (0) 7778816160
Steve House
Senior Service Technician - Fords Products (USA)p: (270) 227 7955
e: steve.house@fords-packsys.co.uk
